ClikIT is now Backline. Same team, same company. See what’s changing →

The white-label WordPress specialists agencies hand off to

Backline is built for one buyer: agency owners and project leads who need WordPress work done well, on time, in whatever builder and plugin stack their shop runs on. US-led account management, a vetted global build team, all working CST hours. Your name on the deliverable.

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We work with three kinds of agencies

Marketing agencies

You sell strategy, content, paid, and campaigns. Clients keep asking for new sites and landing pages. You need a build partner who ships fast and doesn’t try to upsell the client behind your back. Learn more

Design agencies

You design in Figma. You need a build partner who respects the file, ships pixel-perfect, and doesn’t make your designer rebuild it in revisions. Learn more

SEO agencies

Your clients keep asking for web design, development, hosting, and maintenance. Expand into those services without staffing a dev team. Backline becomes the white-label build arm of your SEO agency. Learn more

If your agency doesn’t fit one of those three exactly, we still work with web development agencies, branding studios, PR firms, and freelance project leads who need WordPress build capacity. Talk to us.

Six specialties under one partnership

A small marketing or design agency usually can’t justify the headcount for a senior WordPress developer, a designer, an SEO specialist, a server admin, and a support team. The math doesn’t work until you’re huge.

Partner with Backline and you get all of it.

Senior WordPress developers

1,000+ WordPress sites shipped between the team. Custom themes, custom plugins, every page builder, every common stack.

Designers

Figma-fluent designers who hand off pixel-perfect to development. Your agency can sell design work even when your in-house designer is at capacity (or doesn’t exist).

SEO experts

Data-backed audits and the technical implementation that turns audits into rankings. Schema, Core Web Vitals, internal linking, redirects.

Accessibility specialists

WCAG 2.2 AA work with manual screen-reader testing on NVDA and VoiceOver. ADA demand letter response. Ongoing compliance retainers.

Server admins

Managed cloud hosting powered by Cloudways, performance tuning, security patching, uptime monitoring. The work that goes wrong when nobody’s watching the server.

Support team

CST-hours support handling tickets, emergencies, and client requests through whichever support tier fits your agency’s spend.

Your agency stays lean. Your client gets the depth of a full WordPress shop. Every deliverable ships under your brand.

What partnering with Backline actually looks like

One point of contact

Every project gets a named US-based lead at Backline. That same person handles scope, timeline, daily updates, and post-launch support. The build team behind them is a vetted global team, all working CST hours. You won’t end up coordinating across time zones.

Your tools, your standards

We work in ClickUp, Asana, Linear, Monday, Basecamp. Whatever your agency runs. We commit to your repo with your branding. We use your design system, your fonts, your tokens.

Communication cadence you set

Daily Slack, weekly written, monthly check-in. Your choice. We can be heads-down for two weeks and ship, or we can sit in your Slack and update hourly. Whatever the project needs.

White-label by default

Backline doesn’t show up in front of your client. Our team doesn’t email your client. Our logo doesn’t end up in the footer. We’re invisible to anyone outside your agency.

Predictable pricing

Fixed-fee on most projects. Retainer if your demand is steady. Wholesale terms for hosting and care plans, and you set your own retail pricing. No surprise invoices.

Confidentiality in writing

We’ll put confidentiality in writing. NDA available on request. Most partnerships don’t lead with paperwork, they lead with the work. The white-label commitments on this page are what actually protect your relationship; the paperwork is there if you want it.

Three ways to engage

Project-based

Fixed-fee quote per project. Used for one-off builds, remediation work, discrete features. Best when scope is clear and timeline is fixed.

Retainer

Monthly hours pool. Typically 20, 40, 60, or 80 hours per month. Used for agencies with steady WordPress demand. Includes priority response, project management, and a discounted hourly rate.

Wholesale (Care Plans + Hosting)

Per-site wholesale terms on hosting and care plans. Your agency sets its own retail pricing and bills the client directly. Volume tiers at 10, 25, and 50+ sites.

Most agencies use some combination of all three.

Support that scales with your spend

The more your agency runs through Backline, the more integrated the partnership gets. Three tiers based on monthly spend across all engagement types.

Tier 1. Shared Inbox ($1,000/mo)

  • Access to our shared non-branded support inbox
  • Standard response times during CST hours
  • Full access to every Backline service at standard pricing
  • No setup, no commitment. Start small and scale up

Tier 2. Dedicated Support Email ($3,000/mo)

  • A dedicated support email address inside our ticket system
  • Your clients can email it directly without exposing Backline as the vendor
  • Priority queue position on every ticket
  • Branded as your agency’s support address
  • Faster turnaround on routine requests

Tier 3. Branded Portal + Embedded Team ($5,000/mo)

  • Fully branded client portal in your agency’s identity
  • A Backline team member embedded inside your project management tool (ClickUp, Asana, Linear, Monday, Basecamp)
  • White-label client-facing dashboards
  • Quarterly partnership reviews to plan capacity
  • Direct line to the senior team for strategic conversations

No long-term contracts at any tier. Move up or down as your pipeline shifts. The tier is based on actual monthly spend, not a commitment.

Why agencies move from their current setup to Backline

vs. Generalist white-label shops

Most of the big white-label partners sell WordPress alongside Webflow, Shopify, Wix, custom React, and digital marketing services. They’re general contractors. Backline is WordPress-only. When the WordPress work has to be right. Figma fidelity, custom plugin code that survives core updates, accessibility done at the markup level. Depth beats breadth.

vs. Hiring offshore directly

Most agencies who try direct offshore hiring run into the same three problems: timezone lag, communication friction, and quality variance. Backline solves all three. US-based leadership runs the project. A vetted global build team does the build work, all on CST hours. You get the cost efficiency without the management overhead and rebuild rate that direct-hire offshore usually brings.

vs. Freelance developers

One named lead, a backup team, defined process, code review on every PR, accessibility baked in, written status updates, post-launch support. Freelancers get sick. Backline doesn’t.

vs. In-house hiring

You don’t pay for a full-time WordPress dev when you only need one for 60% of the year. Backline is there when you need us, invisible when you don’t.

vs. Doing it yourself in evenings

Your billable hours are worth far more than build hours. Hand off the build, keep the margin, spend your evenings on the work only you can do.

10+ years. 1,000+ sites. One specialty.

Backline has been building WordPress sites for more than a decade. Custom themes, custom plugins, every page builder on the market, complex WooCommerce setups, multisite networks, headless builds, large-site migrations.

We’re builder agnostic. Gutenberg, Elementor, Bricks, Divi, Beaver Builder, Oxygen, Breakdance, whatever your agency standardizes on. We’re plugin agnostic. Gravity Forms or WPForms, Yoast or Rank Math, ACF Pro or Meta Box. Whatever stack your shop runs, that’s what we ship in.

When your agency hires Backline, you’re hiring a team that’s seen the WordPress edge cases before they hit production. That’s a different level of depth than a generalist white-label shop that splits attention across five platforms, or a freelance dev who’s heads-down on one project at a time.

Becoming a partner

Step 1. Discovery call (20 minutes)

We learn your agency: who you serve, what you sell, where WordPress fits. You learn whether Backline is the right partner.

Step 2. Partnership agreement (signed within 48 hours)

Covers IP, white-label standards, communication norms, and pricing. Confidentiality is in writing. NDA available on request.

Step 3. First project

Most agencies start with a single test project. Small enough to evaluate, real enough to matter. Most projects become recurring after the first one ships.

Step 4. Scale

Once your team trusts ours, projects route to Backline by default. Retainer or wholesale partnership kicks in.

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Agencies that build with Backline

Partner stories coming soon.

Common questions

We do, but never from an agency partner’s client. Once we’ve signed a partnership agreement with an agency, their clients are off-limits to us indefinitely.

That’s your call. Most agencies don’t. Some agencies position it as “extended team.” We’ve been all the way invisible and we’ve been fully named. Both work.

No, unless you ask. No footer credit, no email signatures, no Backline domains, no logos on documents.

CST business hours. The full team, US leadership plus the global build team, is aligned to Central Time. Same-day reply during CST working hours. We can adjust meeting cadence for agencies in PT, ET, or outside the US.

We work with solo agency owners regularly. The structure is identical. No minimum project size, no minimum team size on your end.

No. Send us the smallest thing on your plate or a full multi-month build. We’ll tell you plainly if we think it’s a fit and quote it either way.

Start a partnership

Book a 20-minute discovery call. If we’re the right partner, we’ll move fast.