White-Label WordPress Maintenance Your Agency Resells
Backline Care is maintenance your agency sells under its own name. We do the work. You keep the margin and the relationship.
Maintenance Done Right, Under Your Brand
Every agency has this conversation: the client’s site launches, six months pass, a plugin update breaks something, and the client calls you. Most agencies either scramble at unbillable hours or quietly neglect the care plan they sold.
Backline Care ends the scramble. Our team handles proactive maintenance across your entire client portfolio, issues get caught before they become outages, and your agency forwards a branded monthly report that makes you look exactly as on top of it as you now are.
Client Emergency?
We’re the Team Behind You.
WordPress Critical Errors
Hacked Website Cleanup
Plugin & Theme Incompatibility
PHP Version Upgrades
Broken Links & Layout Bugs
What’s Included in Backline Care
WordPress Updates
Weekly core, theme, and plugin updates across every client site, tested so an update never quietly breaks a layout.
Security Monitoring
Exploit patching, brute-force blocking, and malware defense. None of the WordPress sites we maintain have ever been hacked, and we intend to keep that streak.
SEO Monitoring
Ongoing checks that keep your clients’ technical SEO from eroding, so the rankings your agency earned stay earned.
Daily Backups
Encrypted (AES-256) daily backups stored off-site in US data centers. If disaster hits, we restore fast, regardless of host.
Uptime Monitoring
24/7 monitoring with alerts straight to our developers. If a client site goes down, we’re moving before the client notices.
Monthly Reports
White-label reports covering uptime, updates, security, and performance. Your agency’s name on top. Forward and done.
E-commerce Support
WooCommerce stores get priority. Checkout breaks cost your client money by the minute, so we treat them that way.
Spam Protection
Contact form spam blocked at the source so your client’s inbox, and yours, stays clean.
Developer Time
Every plan includes monthly development hours for content updates, small fixes, and quick turnarounds.
Partner Plans Built for Agencies
Pricing is built for agencies, not end clients. You resell care to your clients at your own rates; these plans are what your agency pays for the whole partnership, support included.
Partner
$1,000/mo
- Shared support inbox
- White-label maintenance
- Updates, backups & security
- Uptime & SEO monitoring
- Monthly branded reports
- Included development time
Agency
$3,000/mo
- Everything in Partner
- Dedicated support email branded to your agency
- Priority response
- More development hours
- Direct Slack channel
Embedded
$5,000/mo
- Everything in Agency
- Fully branded client support portal
- Embedded Backline team member who works as part of your staff
WordPress Is the Whole Business
We don’t split attention across Shopify, Wix, Webflow, and whatever platform is trending. Backline does WordPress, only WordPress, and has for more than a decade. That focus is why our response times are fast, our fixes stick, and our maintained sites don’t get hacked.
Our secure, API-based tooling reports every site’s health back to our team continuously, so problems get found by us, not by your client.
